Fire Alarms
Fire alarm signals are sent to our ULC-listed SRC when a fire-sensing device like a smoke detector, heat detector, fire pull station, or waterflow is activated in your building. On receipt of a fire alarm signal, FMC is required to notify the fire department within 30 seconds without verification.
Fire Trouble
Fire trouble indicates an issue with the fire alarm system as a whole or its components. The ULC-S561 fire monitoring standard says that FMC has five minutes to notify keyholders of a trouble condition.
Fire Supervisory
A fire supervisory alarm generally means that there is an issue with something that is connected to your fire alarm system. For example, if your building has a sprinkler system in addition to a fire alarm system, supervisory contacts will be provided, indicating an issue with the sprinkler system. Other systems like generators or carbon monoxide systems can also generate supervisory signals if they are connected to the building fire alarm system.
Sprinkler Systems
When monitoring a sprinkler system directly, without an on-site fire alarm panel, FMC will monitor similar, but different types of alarms. The three common alarms that will be monitored include water flow, low water pressure, and gate valve switches.
Waterflow
A water flow signal indicates that water is flowing through the sprinkler system and that the fire department needs to be dispatched. Just like fire alarm signals, FMC is required to notify the fire department of a water flow alarm signal within 30 seconds without verification.
Low-Pressure
A low-pressure signal indicates that the pressure in the sprinkler system has decreased to the point that it may not operate properly. FMC will dispatch keyholders if this signal is received.
Gate Valve
Some valves allow water to pass into your sprinkler system. A closed gate valve means that your sprinkler system may not work, and we’ll dispatch keyholders as required by the ULC-S561 fire monitoring standard.